The operational support specialist helps drive operational excellence by working in several areas to support the trim business. This non-exempt position assists with procurement decisions, enters purchase order and return data as well as performs inventory analysis. The operational support specialist also works with customer concerns, and coordinates between the trim distribution team and the customer service team to resolve issues. This role interacts with and provides support to finance, logistics and distribution, product management as well as with the production plant and the trim distribution center team. This role also is required to perform sales data reporting and analysis, and market intelligence.
Bachelor’s degree in finance, business administration, logistics or supply chain, or comparable equivalent combination of education and experience.
Two years of relevant experience in inventory control, purchasing, analysis, or warehouse/shipping environment preferred. Prior experience in customer service helpful, proved administrative effectiveness required. Experience with JD Edwards preferred.
Good communications skills, strong MS office applications (especially excel), attention to detail, positive attitude, familiarity with accounting standards and processes. Presentation development skills appropriate for use by professional sales associates and general manager. Strong organizational and interpersonal skills.